According to statistics: Nearly nine out of ten consumers read reviews before making a purchase. 62% of consumers say they will not buy from a brand that censors online reviews. Job Function Email List Google is the most popular online review platform and 57% of consumers use it to Job Function Email List read reviews. online review Whether good or bad, reviews are a powerful way to influence people's decisions.
Getting positive feedback shows that your customers trust you, and thereby enhances your company's reputation. Job Function Email List On the other hand, negative reviews can turn your clients away and this is why you need a strategy on how to handle them. Job Function Email List In addition, you need to find the right way that will enable you to turn disgruntled customers into loyal customers and avoid negative experiences in the future.
Here we've rounded up eight tips on how to respond to bad reviews including how to remove them from Google. 1. Job Function Email List Respond Quickly It's never easy to read bad reviews left by customers. However, dealing with them is inevitable and the Job Function Email List best thing you can do is act quickly in a professional manner.